CONSUMER RIGHTS & INSTRUCTIONS
(Required Notice – Texas Health & Safety Code §181.105)
Requesting Your Health Care Records
You have the right to request a copy of your health care records.
To request records:
• Submit a written request.
Please include your full name, date of birth, contact information, and the records requested.
Contact the Licensing / Oversight Authority
Texas Behavioral Health Executive Council (BHEC)
Oversees licensed mental health professionals in Texas.
Website: https://bhec.texas.gov
Phone: (800) 821-3205 or (512) 305-7700
Address: 1801 Congress Ave., Ste. 7.300, Austin, TX 78701
File a Consumer Complaint
Texas Office of the Attorney General – Consumer Protection Division
File a complaint online at:
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
Consumer Protection Hotline: (800) 621-0508
Mailing Address: PO Box 12548, Austin, TX 78711-2548
Terms and Conditions
By accessing and using www.tylerfamilycounseling.com, you agree to the following Terms and Conditions. If you do not agree, please discontinue use of this website.
Website Use
This website is intended to provide general information about Tyler Family Counseling, our services, and how to contact our practice. The content on this website is for informational purposes only and does not constitute clinical, medical, or legal advice.
Use of this website does not establish a therapist client relationship.
No Therapy Relationship Established
A therapist client relationship is established only after:
Required intake paperwork is completed
Informed consent is signed
Services are formally scheduled and confirmed by our office
Submitting a contact form, sending an email, or leaving a voicemail does not establish a therapeutic relationship.
No Emergency Services
This website is not monitored continuously and is not intended for crisis or emergency situations.
If you are experiencing an emergency, call 911 immediately.
If you are experiencing a mental health crisis, contact the Suicide and Crisis Lifeline by dialing or texting 988.
Accuracy of Information
While we make reasonable efforts to keep website information accurate and current, Tyler Family Counseling makes no guarantees regarding completeness, accuracy, or reliability of website content. Information may be updated, modified, or removed at any time without notice.
Third Party Services
This website may include links to third party services such as scheduling platforms or external resources. Tyler Family Counseling is not responsible for the content, availability, or privacy practices of third party websites.
Intellectual Property
All website content, including text, graphics, logos, and images, is the property of Tyler Family Counseling unless otherwise stated. Content may not be copied, reproduced, or distributed without written permission.
Limitation of Liability
Tyler Family Counseling is not liable for any damages arising from the use or inability to use this website, including but not limited to indirect, incidental, or consequential damages.
Governing Law
These Terms and Conditions are governed by the laws of the State of Texas.
Changes to Terms
Tyler Family Counseling reserves the right to update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any changes.
Contact Information
For questions regarding these Terms and Conditions, please contact:
Tyler Family Counseling
Phone: 903-402-3822
515 W. Southwest Loop Ste. 101, Tyler Texas 75701